SM very patient

I have about 3-4 years of history with SM. They always do a fantastic job. Recently I had issues with a few cuts on some new labels. I was very frustrated for a few days after corresponding with SM. However after getting all the details they requested, I found the error of my ways. After it was all said and done, I am thankful that SM kept their cool with me and helped me get exactly what I needed as well as showing me where my mistakes were made. Once again, SM is fantastic. To be able to turn a frustrated customer into a happy one is a strong indication of how much they value their customers.