Reprint that’s still messed up

I think I am finding my way to the end of using Sticker Mule. I use these stickers for my sticker club because they are great quality and super quick, but there is almost zero quality control because the last couple orders I’ve received there have been lines or cuts in them and then I’ve needed reorders. I am really annoyed that I’ve reached out three times about a reprint that I received that was still messed up and haven’t heard back.