How does store credit work?

Store credit applies automatically during checkout if your order total is C$ 38 or more before tax. You should also know that:

• You must be logged into your account in order to use your credit.
• Store credit can only be used on orders greater C$38 before tax.
• Store credit will automatically be applied during checkout.
• Store credit will not apply to shipping costs.
• Store credit expires 90 days after it's been issued.
• We will send 2 email reminders prior to expiring your credit.

Also, since we don't charge you until proof approval, it's possible for a store credit to be valid at the time an order is placed but expire prior to proof approval.

Related article: Why is there a C$38 minimum order size when using store credit?