• What if I lost the email to claim my gift?

    If you lost the email to claim your gift, please get in touch with our support team, and they will gladly resend you the email with the link.
  • What happens if a recipient doesn't claim their gift?

    Gifts don't expire, so nothing will happen if a recipient doesn't claim it. However, the gift sender does have the option to cancel the order at any time before it's claimed. If th…
  • How long do I have to claim a gift?

    Gifts do not expire, so you're welcome to claim yours at any time. However, please note that the gift giver may choose to cancel the gift before it's been claimed. If that happens,…
  • Do I need an account to claim my gift?

    No, an account isn't required to claim your gift. Once someone sends you a gift, you'll receive an email notification with a link to claim it. Simply enter your shipping address, c…
  • Will magnets stick to cars? Will they damage car paint?

    Our magnets have a 317.36 kilogram per square meter pull strength, allowing them to securely adhere to cars and stay put at highway speeds. Their durable material resists rain, sno…
  • What size magnets are available?

    We can accommodate any size, from a tiny 19 mm x 19 mm fridge magnet to a 914 mm x 609 mm magnetic car sign and anything in between. On the order page, we've listed the most common…
  • What do magnets stick to?

    Custom magnets are attracted to ferromagnetic materials. These are materials that contain strong magnetic properties, such as iron, steel, nickel, or cobalt. Magnets will NOT stick…
  • How long do your magnets last?

    With proper care, our custom magnets can last for many years. We use durable materials and waterproof ink to produce strong magnets with vibrant, lasting colours. As with any prod…
  • What are your magnets made of?

    Our flexible custom magnets are made by mixing iron (ferrite) powder with a proprietary blend of rubber and plastic compounds. The ferrite powder contains magnetic properties, whil…
  • What's the difference between standard magnets and acrylic magnets?

    Standard magnets can be custom cut to any shape and are available in sizes from 19 mm x 19 mm to 914 mm x 609 mm. They are cut from a sheet of flexible and durable magnetic materia…