• What are sticker packs?

    Custom sticker packs are your all-in-one bundle of creativity! They let you combine two to seven (2-7) custom sticker designs into a single, polished pack that is perfect for showc…
  • What's the difference between economy stickers and standard stickers?

    Economy stickers are the budget-friendly version of our standard stickers. While they still offer full colour printing and custom shapes and sizing, economy stickers use a lower-co…
  • Can I add economy stickers to my store?

    At this time, economy stickers aren't available for adding to Stores or for custom product setup. Economy stickers are designed to be a more affordable alternative to our premium…
  • What are economy stickers?

    Economy stickers are the budget-friendly version of the custom Sticker Mule stickers you know and love! They still pack a punch with vibrant full-colour printing, custom shapes, an…
  • What happens if a gift is lost, damaged, or has quality issues?

    Once your gift ships, you'll receive tracking information so you can monitor its status. That said, if you notice that your gift was lost, arrives damaged, or has any manufacturing…
  • What if I lost the email to claim my gift?

    If you lost the email to claim your gift, please get in touch with our support team, and they will gladly resend you the email with the link.
  • What happens if a recipient doesn't claim their gift?

    Gifts don't expire, so nothing will happen if a recipient doesn't claim it. However, the gift sender does have the option to cancel the order at any time before it's claimed. If th…
  • How long do I have to claim a gift?

    Gifts do not expire, so you're welcome to claim yours at any time. However, please note that the gift giver may choose to cancel the gift before it's been claimed. If that happens,…
  • Do I need an account to claim my gift?

    No, an account isn't required to claim your gift. Once someone sends you a gift, you'll receive an email notification with a link to claim it. Simply enter your shipping address, c…
  • How do I import a subscriber .csv file?

    Notify makes it easy to import your subscriber list! Below are step-by-step instructions. Create a CSV file using the correct formatting. You'll need to use a spreadsheet tool suc…