[Commissions](https://www.stickermule.com/eu/commissions "commissions referral program") ID verification might fail for a variety of reasons, such as:
- You are not located in the US, Canada, or Mexico
- Your ID is expired
- You are trying to submit an invalid form of ID
- Your selfie does not match your ID photo

You will have 24 hours to complete the process, during which time, you can make up to 5 attempts at getting verified. If you continue having trouble getting verified and aren't sure why, please [contact us](https://www.stickermule.com/eu/support/contact "sticker mule support contact form") for help.

Commissions ID verification might fail for a variety of reasons. Learn what reasons might make your verification fail inside this FAQ!

Why didn't my Commissions ID verification work?

Commissions

What are custom acrylic charms?

Can I change the size of the cut hole on my acrylic charm?

What size is the cut hole on custom acrylic charms?

What are the bleed requirements for custom acrylic charms?

Can you print on both sides of custom acrylic charms?

Can you print fully transparent custom acrylic charms?

Do acrylic charms have a protective film and/or laminate?

Can I have multiple cut holes on my custom acrylic charm?

Can I request that my charm not have a cut hole?

Do custom acrylic charms come with a jump ring?

How thick are custom acrylic charms?

Do you offer custom acrylic charm samples?

How are custom acrylic charms packaged?

Are custom acrylic charms recyclable?

Do you offer colour acrylic charms?

What sizes and shapes are offered for custom acrylic charms?

What is the maximum order quantity for acrylic charms?

What are the minimum/maximum sizes for acrylic charms?

What is the minimum order quantity for acrylic charms?

Acrylic charms

What are acrylic signs?

What are some common uses for acrylic signs?

How will you print my acrylic signs?

Do acrylic signs include hardware?

What size acrylic signs do you offer?

Do you offer double sided acrylic signs?

Can acrylic signs be custom cut to a specific shape?

Can acrylic signs be used outdoors?

Do acrylic signs have a matte or gloss finish?

How do I install my acrylic signs?

How are acrylic signs packaged?

How many installation holes are included in my acrylic sign?

Can I specify where I want the installation holes in my acrylic sign to be?

Can I order acrylic signs without the installation holes?

What size are the installation holes in acrylic signs?

What are the minimum and maximum order quantities for acrylic signs?

How thick are acrylic signs?

How do I clean and care for my acrylic signs?

Are acrylic signs recyclable?

Acrylic signs

Raster vs. Vector artwork

What file formats do you accept?

How do I setup my artwork for full bleed printing?

What is your minimum font size?

Why did the size of my sticker change during proofing?

What's the recommended line thickness?

How do I increase the resolution of my artwork?

How can I find the PPI of my artwork?

Artwork specifications for die cut stickers and labels

How do I indicate a cut line in my artwork?

Can I reuse my artwork on a new order?

What kind of changes can I request to my proof?

Can you print RGB colours?

Can you resize my artwork for me?

How can I specify the correct colours for print?

Is it possible to update artwork I just submitted?

Can I request a change after I approve my proof?

How do I order stickers without a white border?

How do I share artwork?

How do you add a border in Photoshop?

How do you add a border in Illustrator?

How do you tell the dimensions within a PDF?

Why are some RGB colours difficult to match?

How do I upload multiple images when ordering?

What if my artwork is low quality?

Can you add text to my artwork?

Why am I unable to upload artwork?

Can you print gradients on clear stickers or labels?

Is there a minimum thickness for a white border around my stickers?

Are templates available?

Can you print Pantone colours?

Are there limits to the file size I can upload?

Do I need to outline my fonts?

How does auto-approving proofs work?

Can I turn my photos into stickers?

Can you print gradients on acrylic products?

Can you print neon colours?

Can you remove a watermark from artwork?

If I send in a physical sticker/picture can you match it?

Can I order blank stickers?

Artwork

What is the difference between a padded envelope and a bubble mailer?

What are the internal dimensions of your bubble mailers? 

What kind of seal is on your custom bubble mailers?

Can you print on the whole custom bubble mailer?

Do you offer poly bubble mailers?

Do you offer custom bubble mailer samples?

What size custom bubble mailers do you offer?

Do you offer custom bubble mailer templates?

What is the minimum order quantity for bubble mailers?

What material are your bubble mailers made from?

How thick are your custom bubble mailers?

Bubble mailers

Will dry erase markers work on your buttons?

Do you sell custom buttons?

What button shapes and sizes are possible?

What materials are your custom buttons made with?

What is rim text?

How do I add rim text to my custom buttons?

Can I write on your custom buttons?

Can I adjust the orientation of the pin on your custom buttons?

Buttons

What are coasters?

What coaster shapes do you produce?

What size coasters do you offer?

What material are your coasters made out of?

How thick are your custom coasters?

Can you print coasters in full colour?

Can you print coasters in full bleed?

Do you offer double sided printing on coasters?

What is the minimum order quantity for coasters?

Do you offer custom coaster samples?

Are your coasters recyclable?

Are your coasters reusable?

How will you package my coasters?

What coaster shapes do you offer?

Are your coasters compostable?

Coasters

What is Commissions?

How do I sign up for Commissions?

Why do I need to be verified for Commissions?

How do I become verified for Commissions?

What is the minimum age to be eligible for Commissions?

What forms of ID do you accept for Commissions sign up?

How do I ensure a successful Commissions ID verification?

How do you store my Commissions ID information?

How do I set up my store to receive commissions?

How do Commission referrals work?

What's the difference between a Commissions referral and a purchase?

When will I see Commissions earnings in my wallet?

How much commission do I make off each order my referral places?

Why didn't I receive a commission for a store purchase?

How can I withdraw the money I earned from Commissions?

How can I promote my products for Commission?

Where can I track my Commissions purchases and referrals?

Can I earn commissions from store templates?

Can I withdraw my Commissions earnings whenever I want?

Do my Commissions referrals need to sign up for an account? 

Is Commissions only available to US residents?

Will my previous affiliate referrals count toward Commissions?

Can I use my Commissions earnings to place Sticker Mule orders? 

Does the person I referred through Commissions get a credit?

Will my Commissions link be the same as my old referral link?

How long can I receive a commission off of my referrals?

Do Teams qualify for Commissions?

Will I receive a 1099 tax form for Commissions earnings?

What makes floor graphics different than wall graphics?

What's the largest floor graphic you can make?

Can floor graphics be die cut?

Are floor graphics laminated?

How do I install my floor graphic?

What surfaces are suitable for your floor graphics?

Will your floor graphics work on concrete flooring?

Will your floor graphics work on carpeted flooring?

Can floor graphics be used outdoors?

Can you wash floor graphics?

Are floor graphics waterproof?

Are floor graphics easy to remove?

Floor graphics

How can I use flyers?

What size are your flyers?

What is the minimum order for flyers?

What colour paper are flyers printed on?

What finish do flyers have?

What type of paper are flyers printed on?

What is the paper weight of flyers?

Can flyers be printed full bleed?

Can I request my flyer be printed with a border?

Can flyers be printed on both sides?

Is there a protective coating on flyers?

Are flyers rated for outdoor use?

Do you have templates available for flyers?

How are flyers shipped?

Can I write on the back of flyers?

Flyers

How do I apply custom front adhesive stickers?

What are custom front adhesive stickers?

What kind of adhesive do front adhesive stickers have?

Are custom front adhesive stickers removable?

Are custom front adhesive stickers reusable?

Can front adhesive stickers be viewed from either side?

Are custom front adhesive stickers matte or glossy?

Are custom front adhesive stickers laminated?

How thick are custom front adhesive stickers?

Front adhesive stickers

What are Sticker Mule gift cards?

How do I order a gift card?

Are there any fees associated with gift cards?

Do gift cards have an expiration date?

Is there a minimum order value before my gift card balance will apply?

Can I combine gift cards with my store credit?

Do I have to use all of my gift card balance at once?

How can I check the amount I have left to spend?

Do I need to have an account to use my gift card?

Do you offer custom gift card amounts?

Is there a maximum amount of gift cards I can order?

Can I order more than one gift card and ship to multiple locations?

Gift cards

Why didn't my Commissions ID verification work?

Contact us

Help topics