the items recived is very dirty wihh too many small dust and papers that makes it un usable

Dear team I hope this message finds you well. I am writing to bring to your attention the condition of the items I recently received from your company. Unfortunately, the items arrived in a very dirty state, with excessive amounts of small dust and paper debris, making them unusable in their current condition. This situation is quite concerning as it does not align with the quality standards I expect from your products/services. I would appreciate it if you could look into this matter and advise on the next steps for resolving this issue, whether through replacement, cleaning, or another appropriate solution. Please let me know how you plan to proceed at your earliest convenience. I am happy to provide photos of the items for reference, should you need them. Thank you for your prompt attention to this matter. I look forward to your response. Best regards, Zaki