• Can you make stickers with adhesive on the front?

    Yes, we offer front adhesive stickers. They are sticky on the front of the design so they can be placed on the inside of a window.
  • What's your phone number?

    We discontinued phone support in 2012. Feel free to read our blog post on phone support to understand why. We believe email is the ideal support channel for detailed inquiries as i…
  • Do you print labels on a roll?

    Yes, we offer custom roll labels. Currently, we offer them in clear, round, oval, die cut, rounded corner, square, and rectangle, along with a variety of sheet options.
  • Can I include a barcode in my design?

    Yes, you can include a barcode in your custom stickers or custom labels design, but we're unable to guarantee that it will be scannable. Your ability to scan a barcode will vary d…
  • Can I return my order if I do not like it?

    If there is a problem with your order, contact us and attach a photograph that indicates the problem and we will address it accordingly. Quality issues are rare, but they happen on…
  • How do I return my order if I'm not satisfied?

    Contact us and attach a photograph that indicates the problem and we will address it accordingly. We typically do not require a physical return.
  • Do I need to outline my fonts?

    If your artwork is in raster format, then there is no need to outline your fonts. If your artwork is in vector format or has vector text on top of a raster image, then it's importa…
  • How do I cancel a proof?

    If you have more than one unapproved proof, you can cancel it without cancelling your entire order. To cancel a proof, view it and click order details, then click "cancel this item…
  • If I send in a physical sticker/picture can you match it?

    No, we cannot reproduce a design based on an existing product. We would not be able to match the existing colours without a digital file. We also do not allow customers to send in…
  • What do you mean by satisfaction guarantee?

    If there's a quality problem with your order, contact us and we will replace any defective units for free.