Why didn't my Commissions ID verification work?

Commissions ID verification might fail for a variety of reasons, such as:

  • You are not located in the US
  • Your ID is expired
  • You are trying to submit an invalid form of ID
  • Your selfie does not match your ID photo

You will have 24 hours to complete the process, during which time, you can make up to 5 attempts at getting verified. If you continue having trouble getting verified and aren't sure why, please contact us for help.