Please reach out to our support desk for assistance in account removal.
If you'd like to stop receiving communication from Sticker Mule, you can login to your account and unsubscr…
Our office address is:
Sticker Mule
336 Forest Ave
Amsterdam, NY 12010
United States
We post a new deal every week. Deals are available for a limited time and cannot be applied to orders retroactively after the deal expires.
To ensure everyone can take advantage o…
Yes, we automatically discount your order as you add more items to your cart. Each unique design must be ordered as a separate line item.
To calculate your discount, we determine…
Yes, all of our custom products are produced in our factories in Amsterdam, New York and Gaffney, South Carolina. We produce some products in Pisa, Italy as well.
If your order is…
No, we do not have a merge accounts feature yet, but it's on our road map. Feel free to contact us, and we can manually move your orders to a different account if you can verify th…
You can upload files as large as 20 MB when ordering or during proofing.
For larger files, we offer an option for you to skip the upload step and email artwork after ordering. We'…
While we do not offer wholesale pricing, we offer discounts based on each order's specifications, which are shown in the cart.
We want to be fair to all of our customers, so we bu…
While we're unable to design your sticker from scratch, we offer a free, self-guided design tool called Studio where you can use templates to customise your design with a variety o…
Sticker Mule automatically calculates savings for you based on the total size of your order. The larger your order, the larger your discount. We do not provide additional coupons o…
Store credit applies automatically during checkout if your order total is A$41 or more before tax. You should also know that:
You must be logged into your account in order to use…
Service temp: The range of temperature a particular product can withstand during the time it is applied to a substrate.
Storage temp: The temperature at which a particular product…
We discontinued phone support in 2012. Feel free to read our blog post on phone support to understand why. We believe email is the ideal support channel for detailed inquiries as i…
You can request access to your data using this data access request link. Within a few minutes, a response will be sent to the email address associated with your account.
The easiest way to remove old stickers is by hand. Our material is durable and will not split into multiple pieces. Most stickers have a strong adhesive, but will come up when remo…
If you would like to stop receiving our newsletter or features/deals emails, an unsubscribe link is included at the end of every email we send so that you can opt out of future ema…
Yes! You can reset your password on our website. If the reset function doesn't work it's most likely because you haven't created an account. When you sign up, use the same email as…
Yes, you can download a PDF of our W-9 form.
Upon ordering from Sticker Mule, your artwork may be used for the following purposes:
We will use your artwork to prepare an online proof for you to review and share with friends…
Acrylic charms: No.
Buttons: Yes.
Coasters: The pulpboard itself is fully recyclable, but whether the coasters can be recycled depends on what type of de-inking process your local…
Sticker Mule for Teams makes it easy to share artwork, addresses, and payment methods for organisations. Watch the video below to learn how!
The North American Industry Classification System (NAICS) classifies business establishments for the purpose of collecting, analyzing, and publishing statistical data related to th…
We recommend using Chrome, Firefox or Safari for the best experience.
We support the following web browsers:
Chrome: 40+
Firefox: 40+
Safari: 5+
Microsoft Edge: 79+
Android: 4+
O…
Fair Trade is a classification developed to help consumers support products that come from farms that have been certified to provide fair wages and safe working conditions.
We are…
Yes! The language and currency shown on our website will reflect your current location. If needed, you can change this by clicking the language and currency link in the footer.
Yes, you can migrate your orders by updating your email address.
Go to your account summary, click Change your email and then enter your new email address. You'll need to enter a…
Logo and brand assets are available to access and download at the bottom of our press page, found [here](https://press.stickermule.com/Sticker-Mule-Press-Kit-108818f0660d802997f2d6…
You can update your email address by going to your account summary and clicking Change your email.
For security reasons, you might be asked to re-login and then enter your new ema…
You can sign up to receive SMS proof notifications after ordering. If you choose to sign up, we'll send you an SMS notification when your proof is ready to be reviewed. Our team wo…
In compliance with the requirements of the Transparency in Coverage (TiC) final rules, machine-readable files (MRFs) containing TiC pricing may be viewed here.
We manufacture our products with the highest quality materials. However, vinyl contains chemicals that may be harmful to children. No product that we manufacture should ever be ing…
If you have noticed important email notifications from Sticker Mule about your order, proofing and shipping information going to spam or being blocked you can take the following st…
When using our share cart feature, the cart link will be valid for one week. After 1 week, you'll need to re-share your cart to acquire a new, active link.
No. None of our products are tested on animals. This includes all materials and inks used.