Customer service principles
14 customer service principles that Sticker Mule uses to deliver great service to more than 100,000 customers.
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Our approach to compensation
Compensation is hard to get right. It's a tool to keep us aligned, but it's easy to design a compensation strategy with harmful side effects.
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Manufacturing principles
13 principles of manufacturing designed to bring consistency to decision making so that we are always headed in that direction.
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Content principles
Content multiplies as you grow so it is important to foster a commitment to crafting high quality content early.
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Get a return on your time sooner to grow faster
To enjoy strong growth and solid financials, you pick high return projects and execute them quickly.
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The Sticker Mule guide to Slack
Get the Sticker Mule secrets to using Slack with our remote team. Here are the guidelines we use, and suggest for other remote teams, as well.
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Decision making principles
Here are 10 principles that guide all of our decisions at Sticker Mule.
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How to build an international ecommerce company
Building an international ecommerce company isn't easy. So we've broken down the steps we've been following to help you get started.
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Characteristics we look for in Sticker Mule team members
We look for 5 characteristics in new Sticker Mule team members to help maintain our culture as we grow.
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Hidden costs of a/b testing
A/B testing has multiple hidden costs. We decided to mostly stop a/b testing for 6 reasons.
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