UPS have gone downhill

UPS didn't attempt delivery and held the item at their depot. Eventually sticker mule contact me and ask if I want the order as I had "refused" it, to which I replied yes, and that UPS hadn't attempted delivery. In any event, when they do attempt delivery, I don't ever get a chance to "refuse" anything, because they just throw it at the doorstep and run normally. Stickermule say they'll sort it, but I hear nothing back. Over a week later UPS eventually email me and ask if I want the package. I say yes, they eventually deliver. The delay meant I couldn't use the stickers for their intended purpose. Recently, the shipping with UPS has gone downhill. I used to order fairly often with mt other business and there were no issues. Recently, most packages have been delayed, and one was completely lost and had to be reordered (with me losing time having to provide evidence to stickermule of having never received it). I am sure I am not the only person in the UK who will have detrimentally affected by the diminishing quality of UPS' delivery "service".