Ship

  • What do I do if there's an issue with my Ship order?

    While rare, shipping issues such as lost orders, damaged packages, and thefts occur. If there is such an issue with your Ship order, please contact us, and we'll look into it for y…
  • Is there a fee to use Ship?

    No. You'll only pay the considerable discounted rates for your UPS shipping labels. There are no added fees, membership dues, or hidden costs to use Ship.
  • How do I track my UPS package

    On the My Shipments page in Ship, you'll find a list of all the packages you've sent. To check a package, click on its order ID, then click the tracking number at the top of the pa…
  • What is Ship?

    Ship is a quick way to generate UPS shipping labels with the cheapest rates. The process is simple! Enter your delivery address, ship from address, and package dimensions. Select…
  • What are the benefits of using Ship?

    There are three big advantages to using Sticker Mule's Ship: 1. Cost savings - Compare Ship's rates with those of other UPS-authorized resellers and online shipping and e-commerce…
  • Is there a difference between your shipping labels and UPS labels?

    There is no difference apart from the lower cost! Labels you print at Sticker Mule are exactly like the ones you'd print on UPS's site, a UPS Store, or a Customer Center. UPS accep…
  • When am I charged for my Ship label?

    While we ask for a credit card upfront, you won't be charged until UPS scans and processes your Ship label. If you change your mind about a label, you can always cancel your order…
  • Can Ship labels be used internationally?

    No. Currently, Ship is only available for packages being shipped within the US. However, we may expand shipping options in the future.
  • Where can I drop off my UPS package?

    You can take labeled packages to any of the following locations: UPS Store UPS Customer Center An Authorized Shipping Outlet (which includes many shipping stores and office supply…
  • Do I need a Sticker Mule account to use Ship?

    Yes. Ship includes a convenient, personalized dashboard where you can track all your shipments. A free Sticker Mule account is required to access this feature. If you don't already…
  • What tools do I need to use Ship?

    We designed Ship to be simple and easy to use, so no special tools are needed! Your shipping labels can be printed on a standard at-home printer. All you need is tape to affix your…
  • What shipping carriers does Ship support?

    Currently, Ship supports UPS. The benefits of using UPS are two-fold: We are able to offer considerable discounts on shipping rates so that you can save money. UPS offers a variet…
  • What payment methods does Ship accept?

    Ship labels can be purchased using all major credit cards. We do not currently accept PayPal for Ship. While we ask for a payment method upfront, you won't be charged for your labe…
  • Is Ship a fulfillment service?

    No, Ship isn't a fulfillment service. A fulfillment service handles the storage, preparation, and shipment of products for businesses. Ship allows you to instantly compare the best…
  • Will my Ship orders be picked up?

    While pickups aren’t included with Ship, you can easily schedule pickups directly through UPS. Simply enter your pickup location, package details, shipping preference, and pickup t…
  • Are my Ship orders insured?

    Yes! With Ship, you can choose to add a declared value when generating your shipping labels. UPS insures packages for free with a declared value of up to $100. When declaring a val…